Living Knoxville Tennesseewith Denise Yeo, Realtor

    Legal & Compliance

    Privacy Policy

    Effective Date: March 26, 2025

    At Living Knoxville Tennessee (operated by Denise Yeo, Realtor with The Ferguson Company), we respect and value your privacy.

    This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (livingknoxvilletn.com), request information, sign up for home reviews or community guides, or engage with us in other ways. Please read this policy carefully to understand our practices regarding your personal data.

    SMS Communications & Consent

    If you provide your mobile phone number through our contact forms, consultation request forms, or event sign-ups, you may opt in to receive SMS text messages from Living Knoxville Tennessee / Denise Yeo, Realtor.

    Messages may include real estate market updates, home consultation scheduling, property alerts, appointment reminders, and direct responses to your inquiries.

    Message frequency may vary. Standard message and data rates may apply.

    You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. For assistance, reply HELP or contact us directly at denise@deniseyeorealtor.com.

    We do not share, sell, rent, or disclose mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

    1. Information We Collect

    We collect several types of information to serve you effectively:

    • Personal Identification Information: Name, email address, mobile phone number, home address, and property details submitted through our web forms.
    • Technical Information: IP address, browser type, operating system, and browsing activity collected via cookies and analytical tools.
    • Usage Data: Pages visited, time spent on pages, community guide interactions, and referral links used.
    • Real Estate Inquiry Information: Details regarding your buying, selling, downsizing, or relocation timeframe and preferences.

    2. How We Use Your Information

    We use the collected information for purposes including:

    • To provide personalized real estate guidance, Home & Next Chapter Reviews, and local market analysis.
    • To respond to your inquiries and schedule consultations with Denise Yeo.
    • To improve website performance, user experience, and content relevance.
    • To send requested newsletters, community guides, and market reports.
    • To comply with applicable real estate licensing regulations and legal obligations.

    3. Information Sharing & Disclosure

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as technical support or customer service, is permitted strictly to fulfill our services to you. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    Legal Obligations: We may disclose your information if required by law, subpoena, court order, or regulatory body governing real estate transactions.

    4. Data Security

    We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration. While we strive to protect your personal information, no internet transmission is completely secure, and we cannot guarantee absolute security.

    5. Cookies and Tracking Technologies

    Our website uses cookies and web beacons to remember user preferences, measure page traffic, and optimize site navigation. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, though some site features may function differently as a result.

    6. Your Rights & Choices

    You have the right to:

    • Request access to, correction of, or deletion of your personal data.
    • Unsubscribe from email updates or opt out of text messaging at any time.
    • Contact us regarding any privacy concerns or request details on how your data is handled.

    7. Changes to This Privacy Policy

    We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

    8. Contact Us

    If you have any questions or concerns regarding this Privacy Policy, please contact Denise Yeo:

    Denise Yeo, Realtor

    The Ferguson Company (License #15429)

    10257 Kingston Pike, Knoxville, TN 37922

    Direct: (865) 661-3111

    Office: (865) 690-1300

    Email: denise@deniseyeorealtor.com